Hold their hand ā€“ Make your online user experience as easy as possible

20 December

Hold their hand! Make your online user experience as easy as possible. Don’t create stumbling blocks. This is the best piece of advice I’ve ever been given.

Every day, we visit sites that make us want to scream. ‘What do they do?’, ‘How can I get I contact them?’, ‘Why do they want my zip code when I don’t have one?’. It’s as if some companies go out of their way to lose customers.

This video from Google Analytics is hilarious. It compares the online browsing experience with a “real life” checkout experience.

Put yourself in your customer’s shoes when you’re designing your website or blog. Keep everything simple and make it easy for the user to do business with you. (I could watch this video over and over; it’s important to have a sense of humour too!) What makes you scream when you visit a site? Let’s create a list…

My workshops cover this topic along with other customer-focussed tips. Courses are on-going so get in touch if you’d like to register your interest.

Three Thought Bubbles…

23 October

Hello World! And hello to you. This is a momentous day for me; I’ve been developing this project for over a year.  I can hardly believe that I’m writing another ‘first post’! It’s time to tell you about ‘Three Thought Bubbles’.

I discovered blogs in 2007. Then in a moment of madness I jumped right in and became a business blogger myself and set up Three Thought Bubbles. I experienced all the fear and thrill of learning a new skill. ‘Exposing myself’ online scared the pants off me, but pretty soon I had to admit that I loved it. This was a place where I could communicate with others and share what I am passionate about. I discovered a friendly and supportive community.

Rangoli Jewellery blog Ireland Rangoli Jewellery blog

Blogging has had a big impact on me and the way that I run my business. But something else unexpected has happened which has grabbed me by the hand! While trawling the internet and connecting with other business owners, I have become so inspired by the skills and stories that we share. I see my workshops as a learning collaboration with like-minded people.

At the moment, I’m hoovering up books that talk about the power of storytelling in business! A lot of us are missing the point completely. It’s time to reach out and tell customers why you do what you do, rather than what.  There is no shortage of qualifications in the world. What sets us apart is the why and who you can help in the process.

I’m here to show you how easy it is to write and maintain your own successful business blog. This blog is an additional resource for business bloggers and anyone thinking of starting a blog.

I’ll be sharing some of the daily treasures I discover online:

  • How to: Tips on how to be a great blogger
  • Inspiration: Ideas to get your creative mind racing
  • Design: Great branding design
  • Stories: Brilliant and engaging business stories
  • Blogger spotlight: Insightful interviews with fellow bloggers

I want Three Thought Bubbles to be about and for the blogging community. Please get in touch to say hello and tell me about what you do. Can you share any tips that have worked for you? What do you think about blogging? I want to hear your thoughts so we can get a conversation going.

Nothing beats face to face connection though, which is why you will learn so much more by attending a workshop. I’ll  be announcing my upcoming course dates soon and would love to meet you. In the meantime, read about who the course is suitable for and what I will be teaching.

Welcome to the Three Thought Bubbles blog!